As
illustrated and explained in Chapter 3 of the Noe text, a needs assessment is
the first step in the design of any training program and consists of
organizational, person, and task analyses. For this activity, assume that you
have been asked to perform a needs assessment for one of the following companies:
- Whole
Foods (http://www.wholefoodsmarket.com/)
What
stakeholders would you want to make sure to get buy-in from?
What
questions would you ask (and to whom would you address them) during the
organizational, person, and task analysis phases?
What documents
or records might you ask to see?
What
techniques would you employ (see Table 3.2 on page 108 of the Noe text), and
why?
Choose ONE
of the above companies, and spend some time exploring it online. (Note: You may
choose an organization that is not on this list, if you prefer.) Try to get a
sense of the organization's products and/or services, consumers, management
philosophy, and strategic objectives. Based on this, how might you approach the
needs assessment? Specifically:
My selection is the company Whole Foods. For this assignment,
Whole Foods seems to be recurring appearing
in various ways. My wife mentioned it before told her of my choice for this
assignment. My family’s recent visit to
an agriculture expo we met AL Hooks of AL Hooks Produce whose Macon County Farm
provides produce Wal-Marts and Whole Foods Markets across the country.
Furthermore my family history is in farming. My father grew up on a farm. My
grandfather and two of his brothers farmed. Their farms were all by one
another.
Whole Foods
expresses a wide array of missions’ values efforts and movements. Commitment to
society organic farming core values environmental stewardship seafood
sustainability whole trade animal welfare are the areas of mission and values
of Whole Foods Market.
Whole Foods
are dedicated to providing best product at the most competitive price. Stakeholders
would include Co-Ceos John Mackey’s and Co-Ceos Walter Robb and other officers just
some of the stakeholder. The Farmers, producers,
land owners, transport and other workers or employees that help to facilitate
the process that allows whole foods to conduct business with producers and
consumers. These would be included in some situations due to the unique differences
of each store in different areas. Organizational analysis involves identifying whether
training supports the company’s strategic direction; whether managers, peers
and employees support training activity and what training resources are available
(Noe, p.112).
“Task
analysis results in a description of work activities, including tasks performed
by the employee and the knowledge, skills, and abilities required to complete
the tasks” (Noe, p. 135). The Task analysis is completed after the
organizational analysis. The competency model will allow them to find the most competencies
to fill open positions Person analysis can help them determine if the measures
taken were the proper solution. This is the effort to make sure the training worked.
Survey and interviews will provide the insight and data need for study results.
Whole Foods Market is a very wholesome brand!
References
Noe, R. A. (2013). Employee training and
development (6th ed.). New York, NY:
