Thursday, January 23, 2014

Communicating Effectively

Effective Communication:
 In the email the first statement is not clears concisely understandable. Wordy, yet clear about what is needed and how it affect all parties included.  The voicemail is clear and easier to listen to what is said vs seeing and reading the email. Written communication skills are a major factor in effective written communication. Voicemail attitude and tonality expresses the need in a polite respectful but important manner. They both are documented communication. Mental documentation takes place in the face to face, unless there is recorded documentation to follow. In the F2f meeting spirit and attitude, tonality and body language improve the message. Facial expression and language are used is effectively communicated to express the needs of the requestor. Spirit, attitude and tonality are effectively communicated in all cases but the auditory and visuals enhance the message.


Working with team members effectively one must be able to create open dialogue that suits team member’s needs. After all “communication is not just the words” (Stolovitch). The Art of Effective Communication multimedia resource shows that each for can be effective. Some are more effective than the other depending on the situation. Some things that can emphasize urgency in the email is increasing the priority of importance and requesting a read receipt. Also the voicemail may or may not get checked, but in the case of the face to face meeting, the face off takes place to see if desired result happen or not.







Laureate Education, Inc. (Producer) (n.d.). “Communicating with Stakeholders.” [Multimedia
program].Laureate Education, Inc. (Producer) (n.d.). “Project Management
Concerns:  Communication Strategy and Organizational Culture” [Multimedia program].
Laureate Education, Inc. (Producer) (n.d.). "Practitioner Voices: Strategies for Working with
Stakeholders." [Multimedia program].
Laureate Education, Inc. (Producer) (n.d.). “The Art of Effective Communication.” [Multimedia
program]. Retrieved from


Thursday, January 16, 2014

Blog Assignment: Learning from a Project “ Post-mortem”

Experience as a project manager for a phase of a project was a roller coaster of an experience. The communication was effective, all team members did part plus others work.  It was a great team effort. Clearly defined roles for everyone allowed team members to effectively complete individual contributions. One team member failed to complete the portion for finish the assignment for unknown reasons. The other members were able to complete the portion that was not done. We all were able to contribute to complete the required tasks. The normal group size was 4 but the one team had to have five members. The 5th member affected the entire project. Team worked well effectively through all the obstacles that arose from language barriers, time zones and geographic locations.


Starting with four team members would have allowed things to move faster and also likely enhance the final product. The fifth member that ended up leaving the group caused flow to slow down and strain on how to back track to fill gaps that were supposed to be fulfilled by the fifth member.  However the fact that his took place made the project even more gratifying because of the way the team weathered the storm to produce a high quality end result. The obstacles were efficiently resolved to keep project on target for promised due date. That experience has helped me to be interested and aware of understanding scope creep. The project was one interesting exciting and rewarding experience